News
Insights from the field
What we learn from hundreds of thousands of cases per year. On AI in the back office, process automation and humans in the loop.
Automating invoice processing in 2026: from OCR to AI coworker
OCR reads, but doesn't understand. An AI coworker matches, posts and escalates, end-to-end in your financial admin.
Order processing: from 10 minutes to 27 seconds per order
A wholesale customer was processing sales orders in ten minutes apiece. Six weeks later the AI coworker was running in production, average handling time: 27 seconds.
AI inside AFAS: how an AI coworker natively integrates with Profit
No CSV exports, no middleware. An AI coworker works inside AFAS Profit the way a human does, through GetConnectors, UpdateConnectors and the same audit trail.
Why AI adoption succeeds or fails on people, not technology
The biggest reason AI projects stall isn't the technology, it's adoption. That's why 'human in the loop' isn't a concession but our most important design principle.
AI coworker vs. chatbot and copilot: which tool for which work?
Chatbots answer. Copilots assist. An AI coworker does the work. What that difference means for your automation choices.
Automating service tickets in construction and installation: 10 minutes to 10 seconds
Service tickets from subcontractors arrive by email, PDF, portal, sometimes handwritten. An AI coworker pulls the data, links the right project and posts in Bouwworks or AFAS, in seconds.
The business case for an AI coworker: how to calculate the ROI
AI automation only matters when the math works. Four variables drive the ROI, and one question decides whether you should even start.
Exact Online and AI coworkers: automation in the financial admin
Exact Online is built for daily use, but processing invoices, orders and projects often stays manual. An AI coworker takes that on, directly in Exact, no middleware.
From pilot to production: why so many AI projects get stuck
Most AI pilots don't reach production, not because the technology fails, but because the bridge from 'proof of concept' to 'daily use' never gets built.
Document classification: from one mailbox with everything, to one process per document
Most back-office mailboxes receive everything mixed together: orders, invoices, complaints, service tickets. An AI coworker classifies and routes, document by document, in real time.
Partnership Announcement: Lighthouse E2I & AgentsLab
Lighthouse Empower to Improve and AgentsLab are joining forces to structurally strengthen service organizations in construction, installation and infra with the AI Service Agent.
AgentsLab at Improven's Friends 2 the Firm
On November 20, 2024, AgentsLab is presenting at Improven's Friends 2 the Firm how AI coworkers are already transforming real business processes today.
How Future-Proof is Your Business?
On November 28, AgentsLab, IT Synergy and FACET are hosting the Future Proof event in the Van Nelle Fabriek: on AI, NIS2 and data as a strategic advantage.
Empowering Your Team with AI: The AgentsLab Advantage
AgentsLab's AI coworkers adapt to your team's needs, from customer communications to invoice processing and administrative support.
Harnessing AI Coworkers for Enhanced Productivity with AgentsLab
AgentsLab offers specialized digital team members that integrate seamlessly into your organization and boost productivity by automating routine tasks across departments.
Exploring OpenAI's New o1 Model Series
The OpenAI o1 model series, with o1-preview and o1-mini, targets accuracy and reliability in complex tasks. What does that mean for AI coworkers in practice?
Curious what an AI coworker can do for your process?
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